"This is my second bike (Treck) from MyBikePlan, and their service has always been punctual. Whenever I've needed replacement parts for my Focus, they have quickly sourced them for me. Excellent service, keep up the great work!"

"I went to the store in Zurich and the staff were very friendly and gave great advice on which model and size would suit my needs. Ordering and delivery were seamless and the bike is fantastic. Since receiving my bike I have sent a number of phone messages just to check on a few things (I am new to the e-bike game) and I have received super quick responses either as messages or calls. Customer service has been ace."

"Great experience from start to finish. Árpi is a true gem, super friendly, helpful, and really knows his stuff. I hadn’t biked in a while and this was my first purchase, so his advice was genuinely reassuring. He let me properly try the bike, answered all my questions, adjusted everything on the spot, and got it ready to ride immediately. He also included a lock, which was a nice touch💚. I went with his first recommendation and couldn’t be happier. Smooth, easy, and just a great experience overall. If you want solid advice and quality gear, go see Árpi, he’ll sort you out.☀️"

"Amazing experience 🤩 I wish I could give more stars. Comunication was very clear and fast. Couldn't be more happy with all the process. Keep up with the good jo guys 😎"

"Alles sehr einfach und unkompliziert. Das Fahrrad wurde schon 8 Tage nach Bestellung geliefert, obwohl es hiess, es hätte 4 Wochen Lieferzeit. Kann es jedem Empfehlen :)"

"Ich bin sehr zufrieden und würde es jedem weiterempfehlen...sie sind sehr professionell, halten die Lieferung und Lieferfristen ein...machen Sie einfach weiter so."